Privacy Notice

No SPAMMING!

Unsolicited, "spam" mail is not sent to Xiertekusa.com's customers. The only email customers will receive are updates to their recent orders and occasional promotions, if requested. Xiertekusa.com is not responsible for information and actions by third party individuals who have received information from the customer's directly.

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More Privacy Terms

Xiertekusa.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Xiertekusa.com. Any changes or updates to our privacy practices will be updated through our website.

 Log Files

We use IP addresses, browser type, and time of day, to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Registration

Our site's registration form requires users to give us contact information (like their name and email address). The customer's contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems with credit card verification, product availability, etc. Users have a choice of receiving future mailings during the registration process.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like their account or credit card numbers). The customer's contact information is used to get in touch with the visitor when necessary. i.e, in the event there is a problem processing an order, corporate changes, or changes in privacy practices. Financial information that is collected is used to bill the user for products and services. The customer ID numbers are assigned to Web site visitors to verify the user's identity and for use as account numbers in our record system.

Links/3rd Parties

This site contains links to other sites. Xiertekusa.com is not responsible for the privacy practices or the content of such Web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Xiertekusa.com is the sole collector of information, and is not shared with any third parties. However, we do offer printable rebate forms and warranty information. Xiertekusa.com is not responsible for the privacy practices of those companies. Please review their respective privacy statements.

Security

This website takes every precaution to protect our user's information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open which indicates a secure connection.  To learn more about SSL, follow this link http://www.rsasecurity.com/standards/ssl/basics.html.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customer's information is protected. Finally, the servers that we use to store personally identifiable information are kept in a secure environment.

If you have any questions about the security at our web site, please send an e-mail to info@xiertekusa.com

Removal/Opt Out

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database so as to not receive future communications or to no longer receive our service. You can send email to: info@xiertekusa.com , send mail to: 13617 12th St, Unit A, Chino CA 91710, or You can call our toll free number: 1-877-XIERTEK or 1-909-627-0777 

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at,

Payment and Terms People who live in the state of California must pay sales tax. Please inquire about bulk orders. We ship anywhere but shipping charges are a couple dollars more if you live outside the state of California. There is no sales tax for interstate or out of state customers. We also deal, ship and accept foreign customer's orders. Due to different currency exchange rates, all foreign customers are requested to email your request to info@xiertekusa.com or fax: 909-627-0778.  Our sales representative will respond ASAP. The only methods of payment we are set up to accept are PayPal, Western Union Payment System, Visa, Mastercard, Discover Card, Money Order, Certified Check, Wire Transfer, *Company and *Personal Check (*3-7 days for bank's verification and clearance). All payments must be made in US funds. Please read our FAQ for help. For More Information about us please visit at Xiertek Group (TW) for further knowledge. Thanks!  

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  If you have any questions regarding Xiertekusa.com's privacy/security pledge, please e-mail us at info@xiertekusa.com