Welcome to XIERTEKUSA.COM. We have been selling computer parts since early 2004 and have developed the most dedicated list of clients of any hardware company within the computer wholesalers field. This is because of our under wholesales pricing and excellent merchandise. Our customer service is absolutely the finest and friendliest anywhere. Most phone calls and e-mail inquiries are answered right away, and only thorough and honest information is given to your requests. Most orders, 99% of them, are shipped out within a day or no later than the next day. (Exceptions are: weekends or national holidays). If one of our products ever fails or, in the rare event, we send the wrong item to you we will reimburse ANY shipping costs you may incur. It will not cost you a dime, we promise. No one else that we are aware offers this guarantee. We are honest and beyond fair, the bottom line is that we don't want anybody out there to have negative feelings about our company and will do anything to correct a situation. All e-mails come to me, the Sales Director, and I sincerely care about remedying any problems you may have. I understand your need of computers because I have been doing this for a long time. Our prices are great, our shipping is the most reasonable that I have seen. I have tried very hard to make sure there is not a single reason to shop elsewhere.
Any special requests? If you have any problems with the product, discount, shipping and any kind of information, or ordering please contact us at info@xiertekusa.com and I promise to get right back to you, usually within a few moments but never longer than a couple of hours. Xiertekusa.com has excellent encryption when using our secure order form. The information you submit will always remain completely safe. To my knowledge not a single issue has ever come up with our site and customer security.
We are a fairly high volume company. We are large scale distributors and manufacturers for networking and LCD monitors, plus several items we make ourselves or have made for us to our specifications. We are proud to offer excellent products from these fine companies.
We provide our service and low cost, fast shipping. We strive to make you happy. All I ask is that you consider us for your long term partner because we do care about making it enjoyable for you. I am a consumer myself and have had my share of negative interactions with large, faceless companies. You won't get any of that here because I run it like a company I would dream about dealing with. At any rate, thank you for reading this.
Charles K. Liang (CEO/Director)
